Supplier · United States
ServiceNow
HQ United StatesNOWUpdated
ServiceNow supplies enterprise workflow software; the U.S.
Government Supply
Software or cloud platform · Indirect supplier (through a prime, reseller or system)
ServiceNow term software licenses for the U.S. Army through a Carahsoft enterprise agreement.
- Departments
- Defense
- Money evidenced
- Paid through a prime, integrator or reseller; no vendor share is shown
- Status
- Evidenced (as of 2026-10-19)
- Functional areas
- Information management and cybersecurity
Carahsoft is the prime and receives the payment; the five-year ceiling up to $431,999,156 is not obligations and no ServiceNow share is assigned.
ServiceNow supplier roles
Roles are cited research, not award totals: a payment basis names the kind of money the evidence supports, and a missing amount is unknown, not zero. Browse all government suppliers.
Federal Obligations by Year (All USAspending, as Reported at the Time)
| Fiscal year | Direct: contracts |
|---|---|
| FY2013 | $15K |
| FY2011 | $180K |
Direct is the company's own reviewed UEIs. Reported by USAspending is subsidiaries as reported by USAspending: recipients that name this company as their parent, not yet reviewed ownership.
Recipients (UEIs) tied to this company
- SERVICENOW, INC. · RRACXPKQJ918 · $195K
Each action counts for the company USAspending reported on that row, so a subsidiary's dollars count for ServiceNow only for the period it reported ServiceNow as its parent. Net of de-obligations; these are obligations, not ceilings. They come from the whole USAspending baseline (every recipient size, contracts and assistance) and are a separate view from the curated contract totals on this page. Fiscal year 2027 is partial.
Capabilities1
| Technology | Role | Maturity | TRL | Notes | Confidence |
|---|---|---|---|---|---|
| Information management and cybersecurity | Supplier | — | — | Major-supplier coverage 2026-10-19: enterprise workflow software | Reported |
- SupplierMajor-supplier coverage 2026-10-19: enterprise workflow software—Reported
Maturity and TRL describe this organization's work; the field-wide maturity is on each technology's page.
Sources1
- 1Government recordACC-RI IT team establishes Army Enterprise Agreement for ServiceNow
U.S. Army · May 17, 2023 · Supports Organization · description, Organization technology · technology
“enterprise agreement with Carahsoft Technology Corporation creating an indefinite delivery / indefinite quantity contract for ServiceNow Term Software Licensing.”
Each fact on this page is attached to the sources that support it. Archived copies are linked when we keep one.
