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DefDex

Supplier · United States

ServiceNow

HQ United StatesNOWUpdated

ServiceNow supplies enterprise workflow software; the U.S.

Website

Government Supply

  • Software or cloud platform · Indirect supplier (through a prime, reseller or system)

    ServiceNow term software licenses for the U.S. Army through a Carahsoft enterprise agreement.

    Departments
    Defense
    Money evidenced
    Paid through a prime, integrator or reseller; no vendor share is shown
    Status
    Evidenced (as of 2026-10-19)
    Functional areas
    Information management and cybersecurity

    Carahsoft is the prime and receives the payment; the five-year ceiling up to $431,999,156 is not obligations and no ServiceNow share is assigned.

ServiceNow supplier roles

Roles are cited research, not award totals: a payment basis names the kind of money the evidence supports, and a missing amount is unknown, not zero. Browse all government suppliers.

Federal Obligations by Year (All USAspending, as Reported at the Time)

ServiceNow federal obligations by fiscal year
Fiscal yearDirect: contracts
FY2013$15K
FY2011$180K

Direct is the company's own reviewed UEIs. Reported by USAspending is subsidiaries as reported by USAspending: recipients that name this company as their parent, not yet reviewed ownership.

Recipients (UEIs) tied to this company

Each action counts for the company USAspending reported on that row, so a subsidiary's dollars count for ServiceNow only for the period it reported ServiceNow as its parent. Net of de-obligations; these are obligations, not ceilings. They come from the whole USAspending baseline (every recipient size, contracts and assistance) and are a separate view from the curated contract totals on this page. Fiscal year 2027 is partial.

Capabilities1

Maturity and TRL describe this organization's work; the field-wide maturity is on each technology's page.

Sources1

  1. 1

    U.S. Army · May 17, 2023 · Supports Organization · description, Organization technology · technology

    “enterprise agreement with Carahsoft Technology Corporation creating an indefinite delivery / indefinite quantity contract for ServiceNow Term Software Licensing.”

Each fact on this page is attached to the sources that support it. Archived copies are linked when we keep one.